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AI vs Humans: Why Customers Still Demand a Real Person | Joel Sylvester #9

AI vs Humans: Why Customers Still Demand a Real Person | Joel Sylvester #9

by America's Storyteller | Apr 30, 2026 | Interview

In this episode, Jeff Gould sits down with entrepreneur and keynote speaker Joel M. Sylvester, co-owner of Five Star Solutions (a customer experience and business process outsourcing company), for a wide-ranging conversation about AI in the workplace, customer...
Wisdom You Can’t Google | Alex Brown #8

Wisdom You Can’t Google | Alex Brown #8

by America's Storyteller | Apr 23, 2026 | Interview, Nichecast

What can a 94-year-old teach us about life? Jeff Gould sits down with Alex Brown, age 94, to hear the wisdom that only nine decades of living can provide. Jeff believes we spend far too much time comparing ourselves to people our own age. Instead, he suggests we look...
You Don’t Notice it’s the Last Time! | Thadeus Amadeus Giedd #7

You Don’t Notice it’s the Last Time! | Thadeus Amadeus Giedd #7

by America's Storyteller | Apr 16, 2026 | Interview, Nichecast

Jeff Gould (“America’s Storyteller”) sits down with Thadeus Amadeus Giedd for a conversation that starts light—misheard names, funny mix-ups, and Jeff’s signature “JEFFARDY” question board—and gradually deepens into faith, leadership, fatherhood, and the power of...
The Truth About “Work-Life Balance” | Wendy Alexander #6

The Truth About “Work-Life Balance” | Wendy Alexander #6

by America's Storyteller | Apr 9, 2026 | Interview

What does it really take to build a workplace people want to stay in? In this wide-ranging, story-driven conversation, Jeff Gould sits down with Wendy Alexander, an HR professional (“HR guru”) with 20+ years in talent acquisition, coaching, employee relations, and...
50 Concussions. Paralyzed. Mute. He Came Back! | Nick Morrison #5

50 Concussions. Paralyzed. Mute. He Came Back! | Nick Morrison #5

by America's Storyteller | Apr 2, 2026 | Interview, Nichecast

Former professional bull rider Nick Morrison has survived more than 50 concussions, a broken neck, a broken back, and two devastating shoulder injuries that ended his rodeo career at just 21 years old. But his greatest battle came in 2020, when a heat-triggered...
What Horses Taught Me About Leadership and Presence | Sandra Dee Robinson #4

What Horses Taught Me About Leadership and Presence | Sandra Dee Robinson #4

by America's Storyteller | Mar 26, 2026 | Interview, Nichecast

Jeff Gould interviews Sandra Dee Robinson (“The Charisma Coach”) on presence, faith, leadership, and what horses teach about emotional alignment. They start with one core idea: better questions create better conversations. Sandra explains how thoughtful, non-invasive...
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TRUE! The hardest word in the English Language is "Change"

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